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Privacy Policy, Legal and FAQs

I am unable to work with a child or family who is involved in an open or pending investigation or court case. If during the course of treatment your child becomes involved in an open court case, it may be necessary for me to refer you to another professional such as a forensic psychologist. I do not work with families in which there is an ongoing legal issue such as abuse allegations or a pending divorce. I do not do court ordered evaluations. 

Privacy Policy

Confidentiality between provider and client is a crucial component of successful therapy. Sensitive subject matter may be discussed, and it is important to have a safe and confidential place to speak freely. I will not share your information without your written permission. Should you want me to share information with someone such as your child's school counselor or pediatrician, I am happy to do so as long as I have your written permission. 

Please note that state law and professional ethical guidelines require psychologists to maintain confidentiality except in the following situations:

- I have reason to suspect the client is seriously in danger of harming her/himself or has threatened to harm another person

- suspected present or past abuse or neglect of children, adults, and elders (based on information provided by the client or collateral sources). 

Child Protection Services and/or law enforcement may be contacted in these situations. 

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Colorful Play Dough

Legal

I am unable to work with a child or family who is involved in an open or pending investigation or court case. If during the course of treatment your child becomes involved in an open court case, it may be necessary for me to refer you to another professional such as a forensic psychologist. I do not work with families in which there is an ongoing legal issue such as abuse allegations or a pending divorce. I do not do court ordered evaluations. 

No Surprises Act

You have the right to receive a "Good Faith Estimate" explaining how much your medical care will cost. Under the law, health care providers need to give patients wo don't have insurance or are not using insurance an estimate of the bill for medical items and services. For questions or more information about your right to a GFE, visit www.cms.gov/nosurprises or call the office.

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FAQ

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Do you offer online therapy?

Yes! You can choose online therapy (telehealth) to get treatment from the comfort of your home - this is especially helpful for college students and busy parents.

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Do I need to be a Texas resident to work with you?

No! Dr. Cooper is a PSYPACT provider, which means she can provide telehealth services to those in 42 states, including AL, AZ, AR, CT, CO, DE, DC, GA, FL, ID, IL, IN, KS, KY, ME, MD, MI, MN, MS, MO, NE, NV, NH, NJ, NC, ND, OH, OK, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY

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How do I get started?

Call (346) 332-9817 to schedule a complimentary 15-minute consultation with Dr. Cooper to learn more and schedule your initial appointment. 

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What is Dr. Cooper's availability?

Dr. Cooper can usually schedule new client appointments the same week or the week after. 

Feel free to be asked to be placed on the cancellation list to get in sooner if a spot opens up. 

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What if I am motivated to improve my parenting, but my spouse/partner is not?

Parent coaching works best when both parents/partners are on board, but when this is not the case, it can still be helpful. Dr. Cooper has extensive experience helping couples who are struggling to be consistent in their parenting. 

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What makes seeing Dr. Cooper different from other providers?

Dr. Cooper intentionally limits the number of clients that she works with to ensure that she is providing excellent, concierge-like care to each client. She works collaboratively with families to develop personalized treatment plans which reflect the uniqueness of each client. This individualized care is rooted in evidence-based methods and delivered in a safe and supportive environment. She regularly collaborates with other important adults in kids and teens lives such as teachers, school counselors, pediatricians, and psychiatrists. 

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I want to be seen for therapy, but I'm an adult. Does Dr. Cooper see adult clients?

Yes! Although Dr. Cooper has specialized training and expertise treating children and teens, she has also received generalized training and has experience treating adults as well. A phone consultation will help determine if she is a good fit for your needs, and if not she can assist by providing appropriate referrals.

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Notice to Texas Consumers

Under House Bill 4224 (89th Regular Session) and Section 181.105 of the Texas Health and Safety Code, Texas-licensed behavioral health providers are required to make the following consumer information publicly available.

Consumer Rights

Consumers have the right to:

Health Care Records Requests

Consumers may request access to their health care records maintained by this practice.

To request health care records:

  • Mail a written request to Dr. Danielle Cooper, 23410 Grand Reserve Dr. Suite 401, TX 77494 or email a request to danielle@daniellecooperphd.com 

  • While processing requests, the practice will follow all applicable state and federal laws.

  • Fees may apply as permitted by law.

Complaints to the Texas Behavioral Health Executive Council (BHEC)

Consumers may contact the Texas Behavioral Health Executive Council regarding Texas-licensed behavioral health providers.

To learn more about the complaint process relevant to behavioral health in Texas, please visit BHEC’s Discipline and Complaints page.

Complaints to the Office of the Texas Attorney General

Texas consumers may file complaints with the Office of the Texas Attorney General. Current instructions are on the Office of the Texas Attorney General Consumer Protection Division page.

Compliance Statement

I provide this notice in compliance with Texas state licensing requirements and Section 181.105 of the Texas Health and Safety Code.

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